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Shipping process

All orders are processed and shipped from our warehouse in Dortmund. In exceptional cases, orders are also shipped directly from our production facility, as we also have a very large stock there.

Small order quantities up to 20 m² can also be collected from the Dortmund location by appointment.

Note on delivery

Orders over 2,000 kg are not unloaded by the forwarder. Unloading must therefore be organised by the recipient. An appointment notification is made for every order for which a call number has been deposited.

Freight costs within Germany

All orders shipped within Germany are subject to the following costs.

One-off basic price: 95.2€ gross

Weight-based surcharge: €1.25 gross per 14 kg

You can have the freight costs calculated directly in the shopping cart after entering the postcode and delivery location.

Freight costs outside Germany

We ship worldwide. For orders outside Germany, please request a freight quote by e-mail (


CrossFloor® specializes in high-quality flooring solutions for sports and fitness facilities. With years of experience, we offer optimized flooring systems for functional, weight-lifting, cardio and free weight areas, among others.

In the CrossFloor external warehouse, more than 20,000 m² of floor coverings are continuously available for immediate dispatch. This means we can guarantee fast delivery times, even for urgent projects. The maximum delivery time for floor protection mats not in stock is 2-3 weeks.

Made with ♥ in Dortmund ( 51° 31' 13.8" N 7° 29' 21.4" E )
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